Workshop on Documentation at Bangalore


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Workshop on Documentation
1 Day Instructor Led Training @ Bangalore

Date: Thursday 19th November 09

Hurry ! Limited Batch Size. Registration is First-Come-First Serve Basis.


To improvise the documenting skills of employees



Team members working in various capacities in IT projects who are expected to create documents, quality team members, anyone in an organisation who has the implicit/explicit responsibility to prepare documents


Faculty Profile: Ayilur Ramnath

Ayilur is a seasoned business excellence professional with more than 21 years of experience in different quality frameworks, standards and models. He has established process frameworks for many organisations based on ISO9001, ISO20000, ISO27001, CMMi v1.2, ITIL v3, COBIT 4.1, ISO14001, OHSAS18001, ISO13485 etc and has worked extensively on performance monitoring and improvement tools/methodologies like Balanced Scorecard and Six Sigma. He holds certifications on almost all of these. He is specialised in risk management model OCTAVE. He has played key roles in quality with BPL Group, Philips Software, Cerner Corporation establishing systems and mentoring quality personnel across the globe. He has delivered trainings, auditing and consulting services to organizations globally which include HCL, BPCL, Emarat Group, TNT, CSC and Reliance to name a few.


Venue Details:

      M/s KnowledgeWorks IT Consulting Pvt. Ltd.,

      197, E-5, 2nd Floor, 8th 'B' Main, 27th Cross,

      Jayanagar 3rd Block, Bangalore - 560011,

 Route Map: Click Here


Date: Thu 9th Nov 09, Time: 09:00 am to 05:30 pm


Fee Details:   Rs. 4,000 + 10.3% Service Tax for per participant.

(Includes Lunch, Tea / Coffee / Cookies.) Subject to availability of seats.

Terms & Conditions

Registration is first come first serve basis.



Please confirm your seats by emailing to We would confirm the registrations by mail. Download the Registration Form and send us back duly filled with payment.


Classroom workshop through discussion and brainstorming employing motivation-lead CAPE method.


Course Content:

• Basics
• People, Process, Technology 'Tripod'
• What is a document? What is a technical document
• Concepts and Misconcepts about documents and documentation.
• Different types of documents
• Why documentation
• Characteristics of different documents
• What documents give us back
• Forms of documents
• Records and why records
• Control of documents
• Document generation-release cycle
• Factors that make a good document
• Problems of documentation
• Structure of a document
• Content organisation
• Representation of subject
• Expressions
• Mechanics of Language
• Body language of documents
• Skills required to write documents
• How to develop the skills for documentation
• What to avoid
• Motivation & Goal setting
• Documentation standards


For any clarifications, Please contact:

Mrs. Jayashree Sharma

M: +91 9901133600

T: +91 80 41533451



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